Picture of the author
Trend AppendTrend Append
Privacy Policy

Privacy Policy

Last updated: Aug 31, 2024 12:30 AM

Introduction

Welcome to Trend App. Trend App (“us”, “we”, or “our”) operates Trend (hereinafter referred to as “Service”)

Our Privacy Policy governs your visit to Trend application, and explains how we collect, safeguard and disclose information that results from your use of our Service

We use your data to provide and improve Service. By using Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions. .

Our Terms and Conditions (“Terms”) govern all use of our Service and together with the Privacy Policy constitutes your agreement with us (“agreement”).

User Registration and Accounts

Account Creation Procedures

To access certain features of our mobile application, users are required to create an account. We offer multiple options for account creation to suit your preferences and convenience:
  • Email Registration:You can create an account using your email address. Simply provide a valid email, set a password, and follow the prompts to complete your registration.
  • Apple Login:: You may choose to create an account or log in using your Apple ID. This option allows you to use your Apple credentials to access our application securely.
  • Google Login: You can also sign up or log in using your Google account. This option simplifies the registration process by utilizing your existing Google account information.
  • Facebook Login: We offer the ability to create an account or log in using your Facebook credentials, enabling quick and easy access to our application.
  • Instagram Login: Users have the option to sign up or log in using their Instagram account, providing another convenient way to access our application.

User Responsibilities

By creating an account, you agree to the following responsibilities:
  • Account Security:You are responsible for maintaining the confidentiality of your account credentials, including your username and password. Do not share your credentials with others. If you suspect any unauthorized use of your account, you must notify us immediately.
  • Accurate Information: Ensure that all information provided during registration is accurate and up-to-date. Inaccurate or outdated information may affect your access to the application and our ability to provide services to you.
  • Compliance with Terms: You must comply with all terms and conditions outlined in this Privacy Policy and our Terms of Service. Any breach of these terms may result in the suspension or termination of your account.

We are committed to safeguarding your personal information and ensuring the security of our services. If you have any questions or concerns about your account, please contact our support team for assistance on support@trend.app

Where we get this information this information

  • Information submitted by the consumer;
  • Tracking pixels;
  • The observation and recording of activities by the business, such as through the use of cookies.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
  • Email address
  • Contact number
  • First name and last name
  • Address, State, Province, ZIP/Postal code, City
  • Cookies and Usage Data
  • Card details for payment
We may use your Personal Data to contact you with newsletters and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link.

Usage Data

We may also collect information that your browser sends whenever you visit our Service or when you access Service by or through a mobile device (“Usage Data”).

This Usage Data may include information such as your device’s Internet Protocol address (e.g. IP address), device type, device version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When you access Service with a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

  • Chat Functionality: Our application includes an instant chat feature that allows you to communicate in real-time with other users. We may collect and store data related to your interactions through this chat functionality, including message content, timestamps.
  • Video Editor Functionality: Our application includes a video editor feature that allows you to create and edit videos. To utilize this functionality, you may need to grant access to your device's camera and gallery. This access enables you to upload videos directly from your camera or gallery for editing within the app.
  • Go Live Functionality: Our application offers a "Go Live" feature that allows you to stream live video content directly from the app. To use this functionality, you may need to grant access to your device's camera and microphone. This access enables you to broadcast live video and audio to other users in real-time.

Tracking Technologies on Mobile Applications

We use various tracking technologies to monitor activity on our Service and to retain certain information within our mobile applications. These technologies include local storage and similar methods.

Local storage in mobile applications consists of files containing a small amount of data, which may include an anonymous unique identifier. This data is stored locally on your mobile device. Additional tracking technologies such as beacons, tags, and scripts are also employed to collect and monitor information, as well as to enhance and analyze our Service.

You can configure your mobile device settings to refuse all tracking or to notify you when tracking is being used. However, if you choose to disable tracking, you may not be able to use some portions of our Service.

Here are some examples of the types of tracking technologies we use in our mobile applications:

  • Session Storage: Used to operate our Service during a session.
  • Preference Storage: Used to remember your preferences and various settings.
  • Security Storage: Used for security purposes.
  • Advertising Identifiers: Used to deliver advertisements that may be relevant to you and your interests.
  • Location Data: We use your location data to deliver products and provide location-based services. This data helps us improve our service delivery and ensure accurate and timely delivery of products to your location.
  • Notification Permission: We use notification permissions to send you important updates, alerts, and promotional messages. This allows us to keep you informed about the status of your orders, new features, and special offers.
  • Gallery Access Permission: We request access to your device's gallery to allow you to upload videos to our application. This permission enables you to share content, customize your experience, and fully utilize features that involve video uploads.
  • Camera Access Permission: We request access to your device's camera to enable you to capture photos and videos directly within our application. This access is essential for features such as video uploads, live streaming, and updating profiles.

How we use this information

  • Analytics;
  • Auditing transactions that the consumer has entered into;
  • Counting ad impressions to unique visitors;
  • Debugging to identify and repair errors;
  • Detecting security incidents;
  • Enforcing our Terms of Service;
  • Marketing and advertising;
  • Processing or fulfilling orders or transactions;
  • Processing payments;
  • Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
  • Providing customer service;
  • Resolving disputes;
  • Short-term transient use;
  • Targeted advertising;
  • Undertaking activities to verify or maintain the quality or safety of our services or devices;
  • Verifying customer information;
  • Verifying position and quality of ad impressions;
  • Profiling.

What happens if we don't have this information

  • Our use of your data for analytics will not be possible;
  • Our use of your data for auditing transactions that the consumer has entered into will not be possible;
  • Our use of your data for counting ad impressions to unique visitors will not be possible;
  • Our use of your data for debugging to identify and repair errors will not be possible;
  • Our use of your data for detecting security incidents will not be possible;
  • Our use of your data for enforcing our Terms of Service will not be possible;
  • Our use of your data for marketing and advertising will not be possible;
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for processing payments will not be possible;
  • Our use of your data for protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for resolving disputes will not be possible;
  • Our use of your data for short-term transient use will not be possible;
  • Our use of your data for targeted advertising will not be possible;
  • Our use of your data for undertaking activities to verify or maintain the quality or safety of our services or devices will not be possible;
  • Our use of your data for verifying customer information will not be possible;
  • Our use of your data for verifying position and quality of ad impressions will not be possible.

Location Services

Permission

To provide an enhanced user experience, our mobile application requires access to your location. You will be prompted to grant permission for the app to access your location data. You can manage and change these permissions at any time through your device’s settings.

Use of Location Data

We utilize location data to improve the functionality and efficiency of our services. Specifically, your location information is used for the following purposes:
  • Delivery Services: Accurate location data ensures that delivery services are optimized, providing precise and timely deliveries to your specified address.
  • Address Verification: By accessing your location, we can verify and enhance the accuracy of addresses entered in the app, reducing errors and ensuring correct deliveries.
  • Google Login: You can also sign up or log in using your Google account. This option simplifies the registration process by utilizing your existing Google account information
  • Facebook Login: We offer the ability to create an account or log in using your Facebook credentials, enabling quick and easy access to our application.

Use of Data

Trend uses the collected data for various purposes:
  • to provide and maintain our Service;
  • to notify you about changes to our Service;
  • to allow you to participate in interactive features of our Service when you choose to do so;
  • to provide customer support;
  • to detect, prevent and address technical issues;
  • to fulfill any other purpose for which you provide it;
  • to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection
  • in any other way we may describe when you provide the information;
  • for any other purpose with your consent.

Retention of Data

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

Transfer of Data

Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Trend will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure of Data

We may disclose personal information that we collect, or you provide:

Disclosure for Law Enforcement.

Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities.

Other cases. We may disclose your information also:

  • to contractors, service providers, and other third parties we use to support our business;
  • to fulfill the purpose for which you provide it;
  • for any other purpose disclosed by us when you provide the information;
  • with your consent in any other cases;
  • if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others.

Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Intellectual Property Rights

Ownership

All content provided by our mobile application, including but not limited to text, graphics, logos, images, software, and other materials, is the property of Trend and is protected by applicable intellectual property laws. We retain all rights, title, and interest in this content..

Users of our app can create and upload their own content, including videos, images, and product listings for sale. Ownership of user-generated content remains with the user who created it. You retain all rights to your content that you upload to the app. .

License

By uploading, posting, or otherwise making content available on our app, you grant Trend a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, modify, distribute, publicly display, and reproduce your content within the app's framework. This license allows us to operate, promote, and improve our services, and to make your content available to other users as permitted by your settings and this Privacy Policy.

User Responsibilities

  • Rights and Permissions: You represent and warrant that you own or have the necessary licenses, rights, consents, and permissions to grant the above license for any content you upload or post
  • Compliance with Laws: You agree not to upload or post any content that infringes on the intellectual property rights of others or violates any applicable laws or regulations.

We respect the intellectual property rights of others and expect our users to do the same. If you believe that your content has been used in a way that constitutes copyright infringement, please contact us with the relevant details.

By using our app, you acknowledge and agree to these terms regarding intellectual property rights and user-generated content.

Limitation of Liability

Disclaimer

To the fullest extent permitted by applicable law, Trend, its officers, directors, employees, agents, suppliers, or licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your use of or inability to use the app.
  • Any unauthorized access to or use of our servers and/or any personal information stored therein.
  • Any interruption or cessation of transmission to or from the app
  • Any bugs, viruses, trojan horses, or the like that may be transmitted to or through the app by any third party.
  • Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the app.
  • Any user-generated content or the defamatory, offensive, or illegal conduct of any third party.

Data Breaches

While we take reasonable measures to protect your information, we cannot guarantee absolute security. Except where prohibited by law, Trend shall not be liable for any damages that result from a data breach, including any unauthorized access, disclosure, alteration, or destruction of your data.

Exceptions

Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the above limitations may not apply to you. In such jurisdictions,Trend's liability will be limited to the greatest extent permitted by law.

By using our app, you agree to this limitation of liability and acknowledge that this is a reasonable allocation of risk.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

Google Analytics

Google Analytics is an analytics service offered by Google that tracks and reports application traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en

We also encourage you to review Google's policy for safeguarding your data: https://support.google.com/analytics/answer/6004245.

CI/CD tools

We may use third-party Service Providers to automate the development process of our Service.

GitHub

GitHub is provided by GitHub, Inc.

GitHub is a development platform to host and review code, manage projects, and build software.

For more information on what data GitHub collects for what purpose and how the protection of the data is ensured, please visit GitHub Privacy Policy page: https://help.github.com/en/articles/github-privacy-statement.

Payments

We may provide paid products. In that case, we use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processors we work with are:

Stripe:

Their Privacy Policy can be viewed at: https://stripe.com/us/privacy

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Termination

Grounds for Termination

Trend reserves the right to terminate or suspend your account at our sole discretion, without prior notice, if we determine that you have breached our Terms of Service, Privacy Policy, or any other applicable policies. Grounds for termination include, but are not limited to:

  • Violating any applicable laws or regulations.
  • Engaging in fraudulent, abusive, or harmful activities.
  • Posting content that is defamatory, obscene, discriminatory, or infringes on the rights of others.
  • Engaging in spamming, harassment, or other disruptive behaviors.
  • Posting content that is inflammatory or amounts to hate-speech.
  • Targeting a particular community or race or gender.
  • Inactivity: Accounts that have been inactive for an extended period of time may be subject to termination.

Effect of Termination

If your account is terminated, you will lose access to the app and all its features, including but not limited to:

  • Loss of access to your account and user data, including your posted videos, comments, product listings, and purchase history.
  • Inability to interact with other users, post new content, or engage in buying or selling activities.

Upon termination, we reserve the right to delete your user data and content. However, some information may be retained for legal or operational reasons as outlined in our Privacy Policy.

If you believe your account has been terminated in error, you may contact our support team for further assistance. We will review your case and determine if any actions can be taken to reinstate your account.

By using our app, you acknowledge and agree to these termination policies and the consequences of violating them.

Analytics programs

This Website uses Google Analytics to collect information about you and your behaviors. If you would like to opt out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/.

Information retention

We retain your identifying information They request to remove their data.

Direct marketing

We use the information that we collect about you for direct marketing purposes. Direct marketing is the act of selling products or services directly to consumers rather than through retailers. You may, at any time, request that we cease to use your information for direct marketing purposes by emailing us at support@trend.app

Profiling

We use the information that we collect about you for profiling. Profiling is any form of automated processing of personal information consisting of the use of personal information to evaluate certain personal aspects relating to a person, in particular to analyze or predict aspects concerning that person's performance at work, economic situation, health, personal preferences, interests, reliability, behavior, location or movements. We use profiling to make the following decision(s): To provide more personalized videos, advertisements, and product recommendations.

We use your Identifying information for profiling purposes.

We use the following logic to conduct profiling: Information that the user has provided to the website in terms of likes, dislikes, comments, hashtag, keyword, and creator interest. Country information to display videos, ads, and product recommendations for their geographical areas.

We use profiling to make decisions as follows: To provide more personalized videos, advertisements, and product recommendations.

Please note that our profiling system has not been evaluated for accuracy, fairness or bias, nor for the impact of the use of sensitive personal information.

The benefits and potential consequences of the decision(s) based on profiling can be described as follows: To provide more personalized videos, advertisements, and product recommendations.

Please see the "Exercising your rights" section below to learn more about how you may opt out of the use of your personal information for profiling purposes.

Automated decision-making

We use the information that we collect about you for automated individual decision-making. Automated individual decision-making is making a decision solely by automated means without any human involvement.

We use the logic below to conduct automated decision-making:

To provide more personalized videos, advertisements, and product recommendations.

Your rights

All visitors or users of this website have the following rights with regard to their personal information:

  1. The right to opt out of use of your personal information for the purposes of targeted advertising.
  2. The right to access the personal information that we have collected about you.
  3. The right to know what personal information we have collected about you, including the categories of personal information, the categories of sources from which the personal information was collected, the business or commercial purpose for collecting, selling or sharing personal information, the categories of third parties to whom we disclose the personal information.
  4. The right to know whether your personal information is sold or disclosed and to whom.
  5. The right to say no to the sale of your personal information.
  6. The right to opt out of the sharing of your personal information.
  7. The right to opt out of the use of your personal information for the purposes of profiling in furtherance of decisions that produce legal or similarly significant effects concerning you.
  8. The right to request that we delete all or some of the personal information that we have collected on you.
  9. The right not to be discriminated against based upon your exercise of your privacy rights.
  10. The right to equal service and price, even if you exercise your privacy rights.
  11. The right to ask us to transmit your personal information that we have collected on you to another provider (where technically feasible).
  12. The right to request that we amend any of the information that we have collected about you.
  13. The right to withdraw your consent to the processing of your data.
  14. The right to request that we restrict the processing of your data.
  15. The right to lodge a complaint regarding our collection, sharing and processing of data with competent authorities in the proper jurisdiction.
  16. The right to not have to identify yourself, or of using a pseudonym in certain circumstances.
  17. The right to stop receiving unwanted direct marketing.
  18. The right to receive the personal information that we hold about you in a portable and, to the extent feasible, a readily usable format that allows you to transmit this information to another entity.
  19. The right to limit the use and disclosure of your sensitive personal information.
  20. The right to opt out of the use of your data for profiling purposes.
  21. The right to opt out of the use of your data for automated decision making purposes.

Exercising your rights

You may exercise the rights specified above by submitting a consumer request to:

Legal and Compliance Department
support@trend.app
2755 E Cottonwood Pkwy #450 Salt Lake City UT 84121
USA

If you use our cookie consent banner to exercise your privacy rights, the opt out signal will be applied to your browser. If you opt-out by contacting us as stated above, your preference will be applied to your account and our databases, including offline sales.

We will need to verify your identity prior to effectuating your request. To verify your identity, you will need to provide us with the following information with your request:

  • Name;
  • Email, and Phone number.

Please note that we may be unable to process your request if you do not provide us with the above information.

You may also designate an authorized agent to exercise your rights on your behalf. You may designate an agent via any of the ways used to submit requests on your behalf. We will request the agent to verify that he or she has the authority to submit requests on your behalf. We will do so by asking the agent to submit the following information:

  • Valid power of attorney;
  • The requester's valid government-issued ID;
  • The authorized agent's valid government ID.

Please note that we may not be able to process your request if your designated agent and/or you do not provide us with the above information.

We will respond to most consumer requests within 30 to 45 days of receipt, depending upon where you reside. However, some requests may take longer. We will notify you in writing if we need more time to respond. We have the ability to deny your request(s) if certain exceptions in the law apply. If we do deny your request, we will provide you with the reasons for such denial.

You have the right to appeal a refusal to take action on a rights request. You may file an appeal to us at the contact information provided above. We will respond to most appeal requests within 45 days to 60 days of receipt, depending upon where you reside. However, some requests may take longer. We will notify you in writing if we need more time to respond (up to 90 days total). In our response to your appeal, we will inform you of any actions taken or not taken and the reason(s) as to why. Normally, we do not charge a fee to process or respond to consumer requests. However, we may charge a fee for a second or subsequent request within a 12-month period.

Complaints

You have the right to lodge a complaint regarding our collection, use and sharing of your personal information by contacting us at the following contact information:

  • Legal and Compliance Department
  • support@trend.app
  • 2755 E Cottonwood Pkwy #450 Salt Lake City UT 84121
  • United States of America

Any such complaints must first be addressed to us in writing as required by Australia Privacy Act 1988 S 40(1A). We will respond to all complaints within a reasonable time (usually 30 days). If you are not satisfied with our response to your complaint, you may then lodge a complaint with the Office of the Australian Information Commissioner by following the steps on this page.

Accountability

The following person is accountable and responsible for our privacy practices and procedures:

Legal and Compliance Department
support@trend.app

You may lodge a complaint with us by contacting the person accountable and responsible for our privacy practices and procedures at the contact information above. Residents of Quebec may lodge a complaint with the Office of the Privacy Commissioner of Quebec by filling out this form or calling 1-888-528-7741. Residents of Canada may also lodge a complaint with the Office of the Privacy Commissioner of Canada by visiting this page or calling 1-800-282-1376.

Location of data processing

All data processing activities undertaken by us take place in United States.

Data Protection Department

Data Protection Department can be reached via email at support@trend.app

Third-party websites

This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

Do Not Track

Do Not Track is a preference you can set on your browser to inform websites that you do not want to be tracked. We do not support Do Not Track ("DNT"). You can either enable or disable Do Not Track by visiting the Preferences or Settings page of your browser.

Transferring Data

We plan to transfer data to the United States. This means that your information may be processed in a country outside of Canada and it may be accessible to law enforcement authorities and national security authorities of that country and jurisdiction.

Changes to Privacy Policy

We reserve the right to amend this Privacy Policy at any time. We will notify you of any changes to this Privacy Policy by posting the updated Privacy Policy to this website or application and via an email campaign.

Children's Privacy

Our Services are not intended for use by children under the age of 13 (“Children”).

We do not knowingly collect personally identifiable information from Children under 13. If you become aware that a Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from Children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: support@trend.app

Home
Discover
150k
Inbox
Profile